Publications

Increasing customer value, staying relevant, growing revenue streams, taming expenses, managing risks and increasing performance all drive your focus on day-to-day operations as well as tactical and strategic planning.

As we continue to distill and refine key insights from our decades of experience in management, operations and technology, we will offer short articles that encourage actionable steps for you to improve performance and results.

We extend to you our client success stories, lessons learned in challenging business situations, insights on current hot topics, and points of view on emerging trends and technologies.

Please check back with us periodically or send us a request to join our mailing list for periodic updates on our site and copies of articles to be published.

  • Truth
    Truth - Veritology is the study of Truth. Organizations must have the means to verify the Truth and the sources of information to effectivley manage operations. Information must also be readily accessible with minimum human interaction.
  • Simplicity
    Clearly articulated goals, requirements, justifications and linkages to revenue growth, increased profits and risk mitigation offer maximum assurances of success.
  • Business Agility and Line of Sight
    Line of SightSM assures maximum insights required to remain agile and relevant while protecting revenue streams, growing new accounts and accelerating customer value.
  • The 80% Solution: "Good Enough" is Better than "The Best"
    Boil the ocean, or achieve rapid tactical success?
  • Do It Now
    In times of uncertainty, it is important to examine goals & objectives and prepare for the future while others wait and watch.
  • TC9-1-1 Business Case Report
    Tarrant County 9-1-1 District Study - The Business Case regarding District Involvement in a Regional Radio System (RRS) Supporting Public Safety Operations.
  • TC9-1-1 Business Case Board Presentation
    Tarrant County 9-1-1 District Study - Technical Operations Advisory Committee - Regional Radio System Discussion
  • Successful Projects - How Does That Work?
    Texas APCO-NENA 2012 Presentation - Effective project creation, planning and execution is not difficult with good processes.
  • Technology Upgrade Considerations
    Texas APCO-NENA 2012 Presentation - "Food for thought" allowing a rational examination of issues related to technology and services upgrade initiatives.
  • Avistas NG Emergency Communications Intelligent Migration
    Texas NENA 2010 Presentation - Next Generation Emergency Communications Intelligent Migration - A Well-Managed Path from Enhanced 9-1-1 to Next Generation Emergency Communications Services.
  • The Case for IPv6 in Secure Networks
    Recommendations for a Secure Emergency Services Network.
  • Networks that work for you.
    A discussion of cost effective Emergency Network design.
  • Mobile Device Security
    We are probably our own worst enemy. Tips on securing your Mobile Devices and Smart Phones and avoiding the "Bad Guys".
  • Password Tips
    "Password" is not a good password. Here are better ways to create and use passwords.